IPC’s Study of Quality Benchmarks for Electronics Assembly 2022 is now available. This global study provides valuable benchmarking data to electronics assembly companies interested in comparing their quality measurements to those of the industry worldwide. Aggregate data within the study represent 59 electronics assembly companies of all sizes — both original equipment manufacturers (OEMs) and contract electronics manufacturers (EMS companies) — worldwide.   

Measurements covered in the study include product type production, product usage classes, product applications, quality control methods, use of various tests, and defect rates.  Customer satisfaction and supplier performance measurements are also covered in the study, including rates of customer returns and returns due to product failure, and rates of on-time delivery. The industry’s adoption of major quality certifications is also reported.

High-level data from the study show:

  • Complexity is increasing for many companies
  • General quality tools and certifications are evolving
  • Test methods continue to evolve
  • Companies are facing significant internal challenges
  • Despite internal and external challenges, overall quality performance to customers has improved

The 55-page report is available for sale to IPC members for $714 and to nonmembers for $1,389.

For more information or to purchase the report, visit the IPC Online Store.

For information on other IPC industry intelligence programs, visit ipc.org/advocacy/industry-intelligence or contact Shawn DuBravac, IPC’s chief economist at ShawnDubravac@ipc.org.

About IPC
IPC (IPC.org) is a global industry association based in Bannockburn, Ill., dedicated to the competitive excellence and financial success of its 3,000+ member companies which represent all facets of the electronics industry, including design, printed board manufacturing, electronics assembly, and test. As a member-driven organization and leading source for industry standards, training, market research and public policy advocacy, IPC supports programs to meet the needs of an estimated $2 trillion global electronics industry. IPC maintains additional offices in Atlanta, Georgia; Washington, D.C.; Munich, Germany; Brussels, Belgium; Bangalore and New Delhi, India; Bangkok, Thailand; and Qingdao, Shanghai, Shenzhen, Chengdu, Suzhou and Beijing, China.